ARE YOU READY FOR WORK-
-uniform neat and clean (well ironed). Hair tied back and presentable.
-Comfortable footwear (no trainers)-rubber footwear.

WORK STATION READY-(SHIFT PREPERATION).
-Water too top up steam iron
-rail in order
-tags
-Starch /cloths
-Polywrap
-Hangers
-Area set tidy to customer eye and organised.
-Collected first order –checked how many items within order. Order worksheet ticked and verified.

IRONING

SHIRTS
-Started with collar-shoulders-sleeves-cuffs and then body.
-Hung Correctly-aiming for 4 shirts per polywrap.
-Name tag added, hung presentably.

TROUSERS

SKIRTS
BEDDING
CURTAINS

ASSEMBLING THE ORDER

-Once pressed ensure items are covered with polywrap. Items are checked by S/M for quality and then name tag attached.

CUSTOMER EXPECTATION
-Acknowledging customers when they walk into shop-With a smile and eye contact (with a greeting where applicable)
-If store greeter is not available ironer is able to deal with the customer. Able to adapt to different situations. Able to order/collection

END OF SHIFT
-Check stock levels are set ready for next ironer.
-Area clean and tidy (swept)
-All electric items switched off

Heath and Safety

All employees are responsible for there own safety. Observe all safety rules and Procedures are followed.
-Ensure that you have been fully trained
-report all safety issues to manger immediately
-Demonstrate correct handling technique.
Electric shocks reported.
Prevention of slips-burns.
Keep floor clear to prevent slips and burns. Any spillages cleared up immediately.
If iron has a lead ensure lead does not get tangled up.

Fire extinguishers
Air conditioned/fans
First aid box
Accident book/Hazard reporting book.